Community Action Agency is a certified Local Housing Counseling Agency through the US Department of Housing and Urban Development (HUD) and housing counselors are certified through the Michigan State Housing Development Authority (MSHDA) and the NeighborWorks Training Institute.  As a certified housing counseling agency, CAA provides the following housing services: Homebuyer Education/Counseling – Homebuyer Education is in a classroom setting, and we also offer an online option at: www.ehomeamerica.org/caa   Housing Counselors provide information on the buying process in order to ensure that potential homebuyers have the information needed to make sound decisions about loan options, selection of the home, home inspections and provide information on how to avoid predatory loans.

Foreclosure Prevention, Financial Management Education, Homeless Assistance, Homeowner Workshops

CAA provides home maintenance training for homeowners who want to understand the basics.  This curriculum includes information on electrical systems, heating and cooling, wall repair and painting and energy efficiency options.

Homeowner Counseling

CAA provides counseling for homeowners to assist with budgeting, home repair options, and referrals to other organizations that can assist them.


CAA’s Housing Counseling Program is open to community members of all income levels.

  • Jackson County: contact Tami, at PH#: (517) 784-4800, EXT# 1277, or by email: tfarnum@caajlh.org
  • Lenawee County: Julie Laughlin at PH#:  (517) 263-7861 or 800-438-1845 or jlaughlin@caajlh.org
  • Hillsdale County: Lisa Roberts at PH#: (517) 437-3346 or 800-750-9300 or lroberts@caajlh.org
More Info:

Want advice on buying a home, renting, default, foreclosure avoidance, credit issues or reverse mortgages? HUD sponsors housing counseling agencies throughout the country to provide free or low-cost advice. Search online for a housing counseling agency near you, or call HUD's interactive voice system at: (800) 569-4287. If you are facing foreclosure and want the assistance of a housing counselor, search the list of Foreclosure Avoidance Counselors or visit the Making Home Affordable program Q for Borrowers. If you would like to talk to a reverse mortgage counselor, please search here. Consumer Fees for Housing Counseling. Foreclosure prevention counseling and homeless counseling services are available free of charge through HUD's Housing Counseling Program. Housing Counseling agencies participating in HUD's Housing Counseling Program are not permitted to charge consumers for these specific housing counseling services. Counseling recipients should not pay for these services.